Miracle Ear Hearing Aids Complaints and Reviews

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Miracle Ear Hearing Aids
Main address: 5000 Cheshire Lane North 55446 Minneapolis MN
1-877-739-0141, , http://hearingaids.miracle-ear.com/contact.html
  • 61 complaints
  • $97.5K claimed losses
  • $1.6K average
  • Show More
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  • Jun 29
  • Health and Beauty
  • Cincinnati, Ohio
  • Hearing Aid
  • 44

My husband went to miracle ear to look into purchasing new aids. The technician told my husband that he had to have a large aid. He's always did fine with the smaller in ear aid. We had 30 days to return them which he was not satisified with them at all. My husband was out of town and I took them back to return them for him. The tech told me I could not return them for him he had to do it... Read more

Was this review helpful? 2 0

  • Jun 14
  • Health and Beauty
  • Vernon Hills, Illinois
  • Hearing Aid
  • 1
  • 48

My brother-in-law who is disabled needed his hearing aids adjusted. The store in Vernon Hills refused to adjust them and insisted he needed new ones. He is not able to afford new ones and pleaded with them to adjust them. Still no compliance. Is this customer service? I hardly think so. This is unfortunate and I am so upset with this company. He has worked all his life and only wants to be able... Read more

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  • May 15
  • Eye and Ear Care
  • West Fork, Arkansas
  • Unprofessional Employees
  • 36

The office people are horrible and never do what they say they are going to do. Doesn't matter if it as simple as checking on the status of an order or just calling you back, you are SOL. I will never do a dimes worth of business with them again and will discourage any of my friends, coworkers or customers from spending any of their money with them as well. Ithe stories that I could tell... Read more

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  • Jan 20
  • Eye and Ear Care
  • Macon, Missouri
  • Hearing Aids
  • 79

My mother got a Miracle Ear Hearing Aid, five months ago and it has quit twice, the sound is distorted, it whistles and beeps and has been sent back to where it was made, China or where ever twice, and it still does not work correctly. The man that runs Miracle Ear she purchased it from cannot fix it nor seems to concerned. She is making payments because she is on a fixed income and Miracle Ear... Read more

Was this review helpful? 4 0

  • Jan 06
  • Health and Beauty
  • Quezon City, Manila
  • Hearing Aids
  • 84

No one can help you if you need service outside North America -- if you're a world traveller, just throw the thing away. ME is also drastically overpriced. The franchisee who sold me mine assumed I wouldn't have any worsening of my hearing -- indeed, that was a selling point ("a hearing aid will keep your hearing from getting worse ..."). Just 16 months later my hearing has diminished beyond... Read more

Was this review helpful? 1 0

  • Dec 30, 2013
  • Health and Beauty
  • Madison, New Jersey
  • Hearing Aids
  • 110

Was coerced into signing a form for a loan. Miracle Ear said it would be a 14.99% loan and the paper was for 26.99%. No matter how many times I said no that I wasn't interested, they insisted I needed a better pair of hearing aids and would not accept my response. My wife called the loan company and cancelled the account when she found out and will be returning the merchandise today. They... Read more

Was this review helpful? 6 1

  • Nov 29, 2013
  • Products
  • Toms River, New Jersey
  • Miracle Ear Hearing Aids
  • 139

One of my "behind the ear" hearing aids had stopped working. I saw an Ad from Miracle Ear that said a new hearing aid completely in the ear, invisible, was available and they would free clean , free repair any hearing aid. So I thought I could go there and if my aid could not be repaired, I could investigate their "Complete in the Ear" hearing aid. She told me mine was not right for me, the... Read more

Was this review helpful? 7 1

  • Nov 21, 2013
  • Eye and Ear Care
  • Hearing Aids
  • 1
  • 87

The sound will shut off, but the aid is still on. Take it out of ear, cup in hands and put up to mouth and blow, sound comes back on. Seems to happen when its cold outside, but happens inside once in a while. These are new hearing aids, they sent one in to fix it and said I got a new one back. Two days later it did the same thing. I can put in a brand new Miracle Ear Battery and it will still... Read more

Was this review helpful? 0 0

  • Nov 05, 2013
  • Health and Beauty
  • Warren, New Jersey
  • Bad Customer Service
  • 4
  • 104

Customer service is deplorable and lack of education. Requested to stop calling and they do not care. Those Latinos workers from Uruguay believe every customer call is a new opportunity to get papers-green card- so they have to keep calling and calling even were USA Customer Service reprimanded. Bad Company do not call even to get info or you wife will be finished talking for hours while you are... Read more

Was this review helpful? 1 0

  • Oct 09, 2013
  • Eye and Ear Care
  • Hearing Aid
  • 73

Ill be talking to some body and my hearing aids will just stop working like they get pluged or something. Ill try to brush them like the way my doctor does them and it won't do any thing . I've had these hearing aids for a little more than a year and had them sent off twice can't keep them working with out having to clean them at lest once or twice a day. I've paid about 5000 for them and can't... Read more

Was this review helpful? 1 0
 
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